Corrupt Expression Web Beta - A Fix
Thursday, February 1st, 2007I went to install Expression Web but found out it would not install over the beta version. But the beta version would not uninstall - it was corrupt. Searching the web only found other people with the same dilemma…so I thought I’d try a fix myself.
Note that I did -not- have Office 2007 or Office 2007 beta installed - just Expression Web beta 1 - so I’m not sure how this fix will work if you have Office 2007 or its beta installed.
I had Expression Web Beta 1 but I believe the fix will be similar to the CPT 1 release.
*** Make sure to back up your registry before doing this! ***
1. In the %temp% directory (start > run > open then type in %temp%) search for the latest log SetupExe(..).log. Near the end is this:
Catalyst beta product conflict check failed. Office Beta product conflict is detected on the computer, productcode={30120000-0026-0000-0000-0000000FF1CE}
2. Search for the productcode in the registry and delete all the occurrences but when you find the occurrence in a subkey of:
HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows/ CurrentVersion/Installer/UserData/
S-1-5-18/Products
you need to delete the entire subkey. In my case their were 4 of them that started with 000021 and contained the productcode in question.
For example:
In …/Products there were 4 keys starting with 000021…. Each key had the productcode mentioned above in the InstallProperties subkey. Delete the entire key starting with 000021… not just the InstallProperties subkey.
There were two places that had these 4 keys to be deleted.
Then delete all occurrences of the productcode in the registry…most were in the Uninstall key.
What this whole exercise does is to delete references to Expression Web beta and Office 2007 beta.
Hopefully these instructions make sense. I did not record every place that I deleted the productcode…I wasn’t sure it would work…but it did.
Doug
